International customers

The following policies will be followed when shipping to any location outside the Brazil. Please do not put either us or youself in an uncomfortable situation by asking us to deviate from these rules.

Regarding Declaration of Value and Duties:

1. Your invoice/receipt will be enclosed in your package. If it is omitted, the box may be returned to us. We then have to pay the costs of shipping your merchandise a second time. We can not afford to absorb the cost of mailing your package a second time.
2. Your country may charge you import and or duty taxes or a customs handling fee. We have no control over whether you are charged, or the amount that you are charged. Each country has it's own rules and taxing authority.
3. Your package will NOT be marked as a gift unless it is something we are sending you as a replacement for merchandise that was damaged or lost in shipping.

While we understand that duties can greatly increase the costs of our products in some areas, we feel that following the laws and rules of both our country and yours are in the best interest of both our customers and ourselves. The amount you may pay in duties is far less that some of the penalties that can be levied if these rules are not adhered to. Thank you for not asking us to break these rules.